Privacy Policy

1. Information We Collect

When you use Grease Trap Florida, we may collect the following information:

• Contact Form Submissions: Name, email address, subject, and message content when you use our contact form.
• Lead/Quote Requests: Name, email, phone number, establishment type, trap size, urgency, and message details when you request quotes from service providers.
• Business Claim Requests: Name, email, phone number, and role when business owners claim their listings.
• Usage Data: We may collect anonymous analytics data including pages visited, time spent, and referral sources.

2. How We Use Your Information

• To connect you with grease trap service providers in your area
• To respond to your contact form inquiries
• To process business listing claims and updates
• To improve our directory and user experience
• To send relevant service notifications (only if you opt in)

3. Cookies and Tracking

We use essential cookies to ensure our website functions properly. We may also use analytics cookies (such as Google Analytics) to understand how visitors interact with our site. These cookies collect anonymous usage data and do not personally identify you. You can disable cookies in your browser settings at any time.

4. Third-Party Services

We use the following third-party services that may process your data:

• Supabase: Database hosting for storing form submissions and directory data. Data is stored securely in cloud infrastructure.
• Google Maps: Map embeds on business listing pages. Google's privacy policy applies to map interactions.
• Resend: Email delivery service for sending form submission notifications to our team.
• Vercel: Website hosting and content delivery. Vercel may collect anonymous performance metrics.

5. Data Retention

We retain form submission data (leads, contact messages, and claims) for up to 24 months to ensure we can follow up on service requests and business claims. Anonymous analytics data may be retained indefinitely for trend analysis. You may request deletion of your personal data at any time by contacting us.

6. Data Security

We implement reasonable security measures to protect your personal information, including encrypted database connections, secure form submissions over HTTPS, and restricted access to personal data. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Opt out of any marketing communications
• Withdraw consent for data processing at any time

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at hello@greasetrapflorida.com.